These Terms of Service ("Terms") govern your use of the services provided by Brooks Analytics LLC ("Brooks Analytics," "we," "us"), including our website, client dashboards, and data connector applications such as Brooks Connect for QuickBooks Online (together, the "Services"). By using the Services or authorizing a connection to your business data, you agree to these Terms. If you are acting on behalf of a business, you represent that you have authority to bind it.
Brooks Analytics connects to the business tools you already use, retrieves your data with your authorization, and builds dashboards, reports, and analyses from it. The specific dashboards, data sources, fees, and timeline for your engagement are set out in your service agreement or proposal, which these Terms supplement.
You own your business data. We receive a limited license to store, process, and display it solely to provide the Services to you. Our handling of your data is described in our Privacy Policy, which is part of these Terms. Our access to connected services is read-only; we do not modify records in your accounting or sales systems.
The Services depend on third-party platforms such as Intuit QuickBooks Online, Square, Shopify, and others. Your use of those platforms is governed by their own terms. We are not affiliated with, endorsed by, or responsible for those platforms, and changes to their availability or interfaces may affect the Services. Brooks Connect is provided under Intuit's developer terms; Intuit makes no warranty regarding, and has no liability for, our Services.
Fees are set out in your service agreement and typically consist of a one-time build fee and a monthly subscription. Subscriptions are billed in advance and may be cancelled at any time; cancellation takes effect at the end of the current billing period. Fees are non-refundable except as stated in your agreement or required by law.
You agree not to use the Services to violate any law, to infringe others' rights, to attempt to gain unauthorized access to our systems or other clients' data, or to reverse-engineer, resell, or sublicense the Services without our written consent.
We retain all rights in the Services, including dashboard designs, code, connectors, templates, and methods. You receive a non-exclusive, non-transferable right to use your dashboards during your engagement. If your subscription ends, you may keep a static copy of the last version of your dashboard as described in your agreement.
Dashboards and insights are provided for informational purposes to help you understand your business. They are only as accurate as the underlying data in your connected systems. They are not accounting, tax, legal, or financial advice, and you should consult a qualified professional before making significant decisions.
We aim to keep the Services available and data refreshed on the schedule in your plan, but we do not guarantee uninterrupted operation, particularly where third-party platforms are unavailable. Support is provided by email at ryan@brooksanalytic.com.
We treat your business data and non-public information as confidential and will not disclose it except to service providers bound by confidentiality, as required by law, or with your direction. You agree to keep confidential any non-public information about our methods, pricing, or tools.
Either party may end the engagement as described in your service agreement. On termination we will revoke connections to your services and delete your data in accordance with our Privacy Policy. Sections 3, 7, 8, 10, 12, 13, and 14 survive termination.
Except as expressly stated in your service agreement, the Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Brooks Analytics will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Services. Our total liability for any claim will not exceed the fees you paid us in the twelve months before the claim arose.
You agree to indemnify and hold harmless Brooks Analytics from claims arising from your breach of these Terms, your violation of law, or your connection of data you did not have the right to share.
These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Madison County, Alabama, and you consent to their jurisdiction. Before filing a claim, each party agrees to try in good faith to resolve the dispute informally for at least 30 days.
We may update these Terms from time to time. We will post the revised version here with a new effective date and notify active clients of material changes by email. Continued use of the Services after changes take effect means you accept the new Terms.
These Terms, your service agreement, and our Privacy Policy are the entire agreement between us regarding the Services. If any provision is found unenforceable, the rest remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of our business.
Brooks Analytics LLC
Huntsville, Alabama, USA
ryan@brooksanalytic.com